FAQ

1) Which payment methods do you accept?

You can pay on our secure site using PayPal or a credit or debit card (MasterCard, Visa, American Express and Discover Card).

2) What is the cost of delivery and how long does it take?

We offer a standard service and premium service for each country:

  • Standard shipping in the United States: 4-8 business days
  • Premium shipping in the United States: 3-5 business days
  • Standard shipping outside the United States: 2-3 weeks
  • Premium shipping outside the United States: 3-5 business days

Please input all of your shipping information into the checkout page to generate a price.

Your order is shipped within 2 business days after it is processed. Shipping days are Monday to Friday (except holidays).

3) Are there any customs fees?

Your purchase may be subject to import taxes, customs, and duties upon arrival if you live outside the United States. You are fully responsible for these fees. The customs value declared equals the value of the goods plus the cost of shipping.

4) Can I track my order?

Tracking is available within the United States and for Premium Shipping outside the United States. It is not available for Standard Shipping outside the United States.

5) Do you profit off disasters and oppression?

No - and that’s a promise. We are only interested in fashion. Our designs will never be political, nor will our advertising exploit our vulnerable brothers and sisters to seek an emotive response from you for an increase in sales.

6) What is your returns policy?

We have a returns policy that gives you complete peace of mind. If you are unhappy with your order for any reason you can return the unworn item(s) within 30 days for a full refund, exchange or online store credit. Exchanges are free. If you'd like to return an item you are responsible for return shipping costs unless it was a mistake on our part. Simply send us an email at contact@fajrarmy.com and we will take it from there.